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Customer Care Center:
Compton
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Service Information
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FAQ
Customer Support
Compton: Frequently Asked Questions
Get answers to your questions about Republic Services waste and recycling services for Compton.
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Who is Republic Services?
Republic Services is a waste and recycle service company, providing collection, recycling, and disposal services to residential, commercial and industrial customers throughout the United States.
Where are you located?
Our local office is at 12949 Telegraph Rd., Santa Fe Springs, CA, 90670.
What are your call center hours?
Our call center hours are 7 a.m. to 6 p.m. Monday - Friday. Saturday we are open from 7 a.m. to 3 p.m.
Are you hiring? Where do I apply?
You can find a list of open positions on the 'Republic Services Jobs' page on our website at
www.republicservices.com/careers
.
Where do I call for service issues?
You can contact us for any service related issue at
800-299-4898
. Any question regarding your bill will continue to be directed to the City of Compton.
What is the process to change my service day (commercial/industrial only)?
If there is no change to the billing (rates), Republic Services can process the service day change. Just call our customer service department at
800-299-4898
.
Where do I call for billing issues?
Contact the City of Compton Water and Solid Waste Department at
310-605-5524
.
Who do I call to request a bulk item pick up?
If you live in a Single Family home, you can contact our customer service representative at
800-299-4898
. If you live in a Multi-Family Unit or are a Commercial business, please contact the City at
310-605-5524
.
Are there clean up events?
Republic Services will provide all single family residents with a free collection of six (6) items per quarter (4 times per year) at no additional charge. In addition, each year, we provide, at no additional cost, Roll-off boxes and container service, as determined by the City, for five district clean-up events in which volunteers collect litter and abandoned items.
Where do I call to report abandoned items and who picks them up?
The City of Compton picks up abandoned items. Please call the City of Compton Water and Solid Waste Department at
310-605-5524
.
Do you pick up Household Hazardous Waste (HHW)?
No, we do not pick up HHW. To find a drop off location near you, visit
www.cleanla.com
.
What if I am new to the area? Who do I call to start service?
Contact the City of Compton Water and Solid Waste Department at
310-605-5524
.
Do you work on holidays/Saturdays/Sundays?
Republic Services provides service Monday - Friday for residential customers, Monday - Saturday for commercial and industrial customers. We are closed six major holidays per year.
What holidays are you closed?
We are closed New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. Each week in which these holidays occur,trash and recycling collection will be delayed by one day, beginning the day after the holiday. For Example, Monday's collection will be collected on Tuesday, Tuesday's collection will be collected on Wednesday and so on. Your service will resume its regular collection schedule the following week.
Do I have to wash my recyclables?
All recyclables must be relatively clean, empty and dry. This does not mean to put them through a dishwasher. This is especially important during our current drought period. An example of relatively clean, empty and dry would be: a mayonnaise jar that has been wiped clean of residue with a spatula or emptying a soda bottle completely in the sink. Both of those are clean and dry enough.
Where do the recyclables go?
There are many steps in the recycling process. It begins with you placing all your recyclable items into the recycling cart. Next, we collect and deliver these recyclable materials to our Material Recovery Facility (MRF)'s. These items get sorted into like items and once materials are sorted, they are sent to recyclers throughout the United States and the world, depending on the availability of markets and value of the materials.